Welcome to the website of ZENITHAUDIO LLC (hereinafter referred to as “the Company”) (domain name: zenithaudiollc.com). We have provided you with the following FAQs, hoping to help you better understand and use our website. If you have any other questions, please feel free to contact us.
How to create an account?
To create an account, please click the “Register” button in the upper right corner of the page, fill in the required information and submit. You will receive a confirmation email and click the link in the email to activate your account.
How to recover a forgotten password?
If you forget your password, please click the “Forgot Password” link on the login page and enter your registered email address. We will send you an email with a link to reset your password. Follow the instructions in the email to reset your password.
How to place an order and pay?
Select the items you want to purchase, add them to the shopping cart and click Checkout. You can choose to pay by credit card, debit card or PayPal. Please make sure the payment information is accurate so that we can process your order smoothly.
How to check the status of your order?
After logging into your account, click “My Orders” to view the status of current and historical orders. If you have any questions about your order, please contact us through Customer Service.
Do you ship internationally?
Currently, we only ship within the United States. We are working on expanding international shipping options, so stay tuned for updates on our website.
What is the Return Policy?
If you are not satisfied with your purchase, you may return or exchange your purchase within 30 days of receipt. Please visit our Return Policy page for details and procedures.
How do I contact customer service?
If you have any questions or need assistance, please contact our customer service team at:
Email: support@zenithaudiollc.com
Phone: 17745292179
Customer Service Hours: Monday through Friday, 9:00 am to 6:00 pm (EST)
How is my personal information protected?
We take your privacy very seriously and take strict measures to protect your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
What are the Website Terms of Use?
By using our website, you agree to be bound by our Terms of Use. Please refer to our Terms of Use page for specific rules and requirements.
How do I subscribe or unsubscribe from our newsletter?
To subscribe to our newsletter, please enter your email address at the bottom of the homepage and submit. To unsubscribe, please click the “Unsubscribe” link at the bottom of any newsletter we send.
We hope these FAQs help you. If you have additional questions, please feel free to contact us at the contact information above. Thank you for choosing ZENITHAUDIO LLC, and we look forward to providing you with excellent service!